We always speak about identifying the problem and working towards resolving it. But, there is an important step in between both of them and that is ‘Understanding’ the problem. As a matter of fact, understanding the issue is the biggest part of resolving it. I’ve heard many people say, “what can you gain by understanding it, just get rid of the issue”.

By not understanding the predicament, we run many risks. One of them is that our resolution to the issue might be incomplete. We could give the wrong solution that might check the trouble, but not resolve it. We could also end up repeating the mistake that caused the issue in the first place. 

Here is an example of an actual problem that was aggravated because of lack of understanding. An uncle in our neighbourhood developed a cough. Since it was winter, the doctor attributed the case to be simple cold and treated it accordingly. The cough persisted, so the doctor increased the dosage of the cough medicine. The issue was not resolved even then. The uncle changed many doctors over 3 months with no results. He got multiple chest x rays, blood tests, and cultures done to check for an infection. Due to the prolonged cough, he developed redness and soreness of throat along with severe pain in his chest muscles. He was not able to eat anything much and was feeling very weak and miserable.

In the meantime, he went to another doctor to try his luck. As it turns out, he was lucky. This doctor asked for all other symptoms apart from coughing and pains. He also reviewed food habits and considered the past history of my uncle’s health. Once he got a clear picture, he started his treatment. My uncle was cured of his cough. We were ecstatic and we asked the doctor the reason why his medicines worked while all else failed.

It turns out the reason for my uncle’s cough was not in his lungs or throat or any infection. My uncle had an acidity problem and suffered from acid refluxes. His throat was damaged because of the acid reflux and this irritation in his throat led to cough. When the doctor gave him medication to cure his acidity, it removed the root cause and his cough was alleviated. 

This example of acidity causing cough might be a one-off situation. However, it helps to highlight the point that understanding the problem is the best way to resolve it. Try not to rush to solve the problem rather, take time to understand what is transpiring and why it is occurring. Then formulate your plan to save the day.